Dr. Slide-Door (“Dr. Slide-Door,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we protect and share that information when you use our website, request service, contact us, or communicate with us by phone, email, or SMS.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, service address, information about your sliding door or requested service, photographs you submit, appointment information, and other information you provide when contacting us or requesting service.
We may also collect limited technical information when you visit our website, such as your browser type, device information, IP address, and website usage information through cookies or analytics technologies.
HOW WE USE YOUR INFORMATION
We may use your information to:
• Respond to inquiries and service requests
• Schedule, confirm, and manage appointments
• Provide estimates and sliding door repair services
• Communicate with you regarding your appointment or service
• Send service-related SMS messages when you have provided consent
• Provide customer support
• Improve our website, services, and customer experience
• Maintain business and transaction records
• Comply with applicable legal and regulatory requirements
HOW WE SHARE INFORMATION
We may share personal information with service providers that help us operate our business, such as website hosting, communications, scheduling, payment processing, analytics, and other business service providers, only as reasonably necessary for them to provide services on our behalf.
We may also disclose information when required by law, to comply with legal obligations, or to protect our rights, customers, or business.
SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in information and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
SMS COMMUNICATIONS
If you provide your mobile phone number and expressly consent to receive SMS messages from Dr. Slide-Door, we may send you text messages related to your inquiry, estimate, appointment, technician arrival, service updates, follow-up, or other communications related to our services.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you may receive a confirmation message and will no longer receive SMS messages unless you opt in again.
For assistance, reply HELP or contact Dr. Slide-Door at (888) 881-2007.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is completely secure.
DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
YOUR CHOICES
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements.
You may opt out of SMS communications at any time by replying STOP.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact:
Dr. Slide-Door
Phone: (888) 881-2007
Email: info@drslidedoor.com
Website: drslidedoor.com
California License #1095156
